Public Works

Call Center

Hours:
Monday-Friday: 6:00 a.m. to 10:00 p.m.
Saturday: 8:00 a.m. to 7 p.m.
Sunday: 8:30 a.m. to 6:30 p.m.

santafetrails@santafenm.gov

505-955-2001
866-551-7433

Fax: 505-955-2020

Transit Division Online Comment Form

Administrative Offices

2931 Rufina St. 
PO Box 909
Santa Fe , NM 87504-0909

Hours
8:00 a.m. - 5:00 p.m.
Monday - Friday

Lost and Found
505-955-2004

Gabrielle Chavez
Transit Director      
gnchavez@santafenm.gov

Andrew Baca
Interim Transit Director of Operations and Maintenance
ajbaca@santafenm.gov

 

There will be no Santa Fe Trails and Ride service on Nov. 28. Service will resume on a holiday schedule on Nov. 29. Transit Administration offices will be closed both days. 

Starting November 25, 2024, Route 2 Outbound will be on the HOLIDAY RE-ROUTE. This is a yearly re-route due to the high traffic in the Zafarano Road area. The Route 2 Outbound will no longer turn left on Zafarano (in front of Albertsons and Target), resulting in no service at the Zafarano at Camino de los Arroyos IB/OB bus stop for Route 2. Instead, Route 2 will continue on Cerrillos Road to Wagon Road and into the mall. For access to Zafarano, there is a bus stop located just after the Cerrillos/Zafarano intersection (in front of Enterprise Car Rental) that can be utilized. Thank you for understanding, and Happy Holidays!

The Sheridan Ave Transit HUB has been relocated to W. Alameda Street due to heavy construction in the area. The move is required due to the construction of the Georgia O’Keeffe Museum, which directly impacts the safe transfer and boarding/ alighting process.

 

Regular

One-Way $1.00
One Day $2.00
31 Days $20.00

 

Reduced*

One-Way $0.50
One Day $1.00
31 Days $10.00

*With a valid Senior or ADA ID.

For information about reduced rates, who rides free, and other discount programs,  Click here for English or Click here for Spanish

Bus passes may be purchased on the bus (exact change required) or at the Santa Fe Trails main office.  

Student passes are sold at:

Bus passes expire one year after purchase. No refunds.

Medicare cards are accepted for the reduced fare.

Please visit the Santa Fe Trails main office to obtain the Santa Fe Trails Veterans ID.  

Santa Fe Trails bus system and Santa Fe Ride

Monday - Friday, 5:30 a.m. to 10:30 p.m.

Saturday, 8:00 a.m. to 8:00 p.m.

Sunday, 8:00 a.m. to 6:00 p.m.

Download the 2024 Transit Holiday and Special Events Schedule
Click here for English or Click here for Spanish

Who Rides Free?

  • Youth: Age 18 and younger
  • Railrunner Passengers
  • Transfers from the North Central Regional Transit District (NCRTD)
  • U.S. Veterans
  • All U.S. Veterans ride for free on Santa Fe trails

On the bus, show your U.S. Veterans Affairs ID card, Rio metro freedom pass, dd214 with photo ID, driver's license with veteran status, or your transit veterans ID card and ride for free.

You may acquire a Santa Fe Trails veteran card as well.  For details on how to receive your transit veteran’s ID card:

  • Provide proof of veteran status with either an official Department of Veterans Affairs ID card, dd214 with a photo ID, or a driver's license with veteran status.
  • Active duty and personnel can show their military ID on the bus for free fares.

We're on Google Maps! Trip Planning got much easier in Santa Fe and Central and Northern New Mexico. Plan your trips with The City of Santa Fe Transit services (Santa Fe Trails and Santa Fe Pick-up) and our friends, North Central RTD, NMDOT Park, Ride, Rio Metro RTD, Rail Runner Express, and Farmington Red Apple, right at your fingertips with Google Maps. Click Here to be redirected to the Google Maps Platform, and then enter your desired origin, destination, and timeframe for your trip, and your available options will appear in seconds.

Let Santa Fe Trails Customize a Trip Plan for You!

Want to ride the bus but don't know which route to take? Our friendly customer service agents are on hand to help you determine where the nearest bus stop is located and which route is best for your schedule.

Email requests should include the following:

  • Time and physical address of origination point
  • The desired time and physical address of the destination
  • Your daytime and evening phone number
  • Your email address

Call us at 505-955-2001 or 866-551-7433 toll-free and speak to a customer service representative
or send an email to the following Santa Fe Ride Call Center supervisors:

Curtis Horvath
Supervisor
cshorvath@santafenm.gov

Geraldine Salazar
Supervisor
gdsalazar@santafenm.gov

Flora Montoya
Supervisor
mailto:fsmontoya@santafenm.gov

Andrew Baca
Interim Transit Division Director of Operations and Maintenance
ajbaca@santafenm.gov

Join Our Team at the City of Santa Fe Transit Department

Welcome! We're thrilled you're considering a career with the City of Santa Fe Transit Department. Our team is dedicated to providing our vibrant community with safe, reliable, and efficient transportation services. Join us and be a part of something meaningful!

Why Work with Us?

At the City of Santa Fe Transit Department, our employees are our most valuable asset. We offer a supportive and dynamic work environment where you can grow your career and make a difference every day.

Current Openings

  • Bus Drivers: The hourly rate starts at $18.00.
  • Van Drivers: The hourly rate starts at $16.50.
  • Equipment Service Workers: CDL training provided.

 

Comprehensive Benefits

We are committed to taking care of our team with robust benefits that include:

  • Health, dental, and vision insurance
  • Paid holidays and vacation
  • Sick pay
  • Retirement plans
  • Life insurance
  • Ongoing training and professional development

Important Information: Proof of vaccination is required for all positions to ensure the safety and well-being of our employees and passengers.

 

How to Apply

Ready to join our team? Click here to visit the City of Santa Fe’s Employment Opportunities Portal to view and apply for current job openings.

Have questions? Call our Human Resources team at 505-955-6601 for more information.