Santa Fe Trails operates its programs and services without regard to race, color, national origin, and disability in accordance with Title VI of the Civil Rights Act of 1964 and Section 504 of the Rehabilitation Act of 1973. Any person who believes any unlawful discriminatory practice has aggrieved him or her may file a complaint with Santa Fe Trails. The complaint form and procedures appear below.
Complaint Form
Santa Fe Trails Title VI/ADA Complaint Form and instructions in English or Spanish.
Complaint City Contact
To file a complaint over the phone or for assistance in filing a complaint, please contact Gabrielle Chavez, Transit Director, at 505-955-2055 or email her at gnchavez@santafenm.gov.
Complaint National Contact
You may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
Multiple Language Accessibility
If information is needed in another language, please call 505-955-2001.
Santa Fe Trail's Civil Rights Program
For more information on Santa Fe Trails' civil rights program, please visit the links below, contact Gabrielle Chavez at 505-955-2055 or gnchavez@santafenm.gov, or visit our administrative office at 2931 Rufina Street, Santa Fe, NM 87507.
Click here to read the Santa Fe Trails Title VI Program dated August 23, 2023
Click here to read Resolution 2021-55 Title IV.