Information Technology & Telecommunications

The ITT Department provides and supports a broad range of information technology systems and services to meet the evolving needs of the workforce and customers for all City Departments. The services provided include Business Applications, Email, GIS & Mapping, Personal Computing, Data and Voice Networks, Radio Devices & Systems, Vehicle Technology, Phones and Unified Communications, printers,s and Account Management Security Servers, Storage, Backup Up, and Websites. The current portfolio of technology used and supported includes 30+ business applications, 2,000 personal computers, 100 network switches-firewalls-routers, 80 servers, and 35 connected work sites.  The sophistication of technology is high and ranges from vehicle video systems to court case management systems.

The Department's vision is to be a trusted technology advisor to the City. This will be achieved by implementing best practices in operational processes and management, becoming a more capable, collaborative, and agile department that consistently provides excellent technology services to support the City's Mission and Vision. 

ITT Provides

• End User Services (EUS)
• Network Services (NetOps)
• Enterprise Application Services (EAS)
• Project Management Office (PMO)