Contact Utility Customer Service
utilitycustomerservice@santafenm.gov
Monday - Friday
8:00 AM to 4:30 PM
Closed Saturday, Sunday & most Federal holidays
Utility Billing Division Forms and Applications
NOTE: Incomplete, inaccurate, illegible, and or unsigned forms and applications will not be processed.
- New Owner Account Transfer Form - This form is required whether a transfer of services is requested by a title company on behalf of a buyer, or a buyer purchasing the property directly from the seller and must be signed by both parties. It is the Buyer's responsibility to ensure the completed form is received by Customer Service in the Public Utilities Department, Utility Billing Division.
- Release of Liability & Utility Services Application - This application must be signed by both the property owner and tenant. The Lease Agreement and tenant's government-issued photo ID must be attached. The applicant will be contacted regarding the deposit amount.
- Request to Revert Services from Tenant to Landlord Form - This form may be signed and submitted by either the tenant leaving the property or by the landlord/property owner.
- Low-Income Credit Application
- Refuse Vacancy Credit Application
- Multi-family Rate Classification Application
- Water Leak Adjustment Application
- Unknown Cause High Consumption Application
- Automatic Payment/Direct Debit Authorization Form