Public Utilities

Contact Customer Service

505-955-4333
utilitycustomerservice@santafenm.gov

801 W. San Mateo
Santa Fe, NM 87505

Office Hours
Monday - Friday
8:00 AM to 4:30 PM
(Closed Saturday, Sunday & most Federal holidays)

After 5:00 p.m. on weekdays or weekends, call 505-955-4300.

Water Emergencies

The City of Santa Fe dispatch is available 24 hours a day for reporting water emergencies and requesting emergency turn-offs. During emergencies, your water service may be temporarily shut off while repairs are made.

2025 What's Up With Water Presentations 

City of Santa Fe Water Department announces "What's Up with Water" awareness campaign in May. These annual presentations inform citizens of Santa Fe about water supplies and the happenings within the Water Division.  KSWV radio will be airing a session live.

The presentations will take place via Zoom:
May 15th, 9:00 - 10:30 am
May 15th, 6:00 -7:30 pm

Click here to listen to the KSWV What's Up with Water 2025 with Dr Jesse Roach interview.

 

Water Division Updates

Recent presentations to the public and City Council discussing City of Santa Fe Water, past, present, and future, as well as our 2023 Annual Report:

 

Past Reports

 

Click here to learn more about your water supply.

The mission of the Santa Fe Water Division is to provide a safe, reliable, and resilient water supply to meet Santa Fe's needs.