Contact Customer Service


801 W. San Mateo
Santa Fe, NM 87505

Office Hours
Monday - Friday
8:00 AM to 4:30 PM
(Closed Saturday, Sunday & most Federal holidays)

After 5:00 p.m. on weekdays or weekends, call 505-955-4300.

Water Emergencies

The City of Santa Fe dispatch is available 24 hours a day for reporting water emergencies and requesting emergency turn-offs. During emergencies, your water service may be temporarily shut off while repairs are made.

2024 What's Up with Water

Join us for our annual What's up with Water presentations to learn more about Santa Fe's water supplies and the happenings within the Water Division.

Presentations will be held April 25, 2024.

  • The 9:00 AM meeting will be held at City Hall—Council Chambers room, 120 S Federal Pl Ste 101, Santa Fe, NM 87501. You can also join online at There is free parking in the Convention Center lot. Please bring your parking stub to the meeting for parking validation.
  • 6:00 PM meeting will be held at the Genoveva Chavez Community Center, 3221 Rodeo Road, Santa Fe, NM 87507, or join online: Opening remarks by Councilor Romero-Wirth.

Water Division Updates

Recent presentations to the public and City Council discussing City of Santa Fe Water, past, present, and future, as well as our 2022 Annual Report:


Past Reports


Click here to learn more about your water supply.

The mission of the Santa Fe Water Division is to provide a safe, reliable, and resilient water supply to meet Santa Fe's needs.