Ambulance billing / Payments
The City of Santa Fe Fire Department (SFFD) contracts with EF Recovery as its ambulance billing agent. The SFFD does not process invoices or accept payments. All billing inquires or questions about a claim into ambulance billing, should be made to EF Recovery by calling 877-213-9047, extension 322, option 2.
Check or money orders may be mailed to the following address (to ensure proper payment, please note the run number referenced on the invoice is listed on the check/money order):
EF Recovery
Attn: City of Santa Fe Fire Department
PO Box 912683
Denver, Colorado 80291-2683
Phone: (877) 213-9047
Fax: (253)853-1338
Email: info@efrecovery.com
emergency medical services (EMS) reports
To obtain an EMS Report
Please submit a written request and a HIPPA/Medical Release form to:
City of Santa Fe Fire Department
Attn: EMS Report Request
PO Box 909
Santa Fe, NM 87504
or Fax at (505) 955-3115
fire reports
To obtain a Fire Report
The property owner or insurance company will need to submit a request with the date and address of the incident to:
City of Santa Fe Fire Department
Attn: Fire Report Request
PO Box 909
Santa Fe, NM 87504
or Fax to (505) 955-3115
Any further questions regarding Fire/EMS reports may be made at (505) 955-3110.