Ambulance Billing and Payments


The City of Santa Fe Fire Department (SFFD) contracts with EF Recovery as its ambulance billing agent. The SFFD does not process invoices or accept payments. All billing inquiries or questions about a claim into ambulance billing should be made to EF Recovery by calling 877-213-9047, extension 322, option 2.

Please note: to ensure proper payment, please note the run number referenced on the invoice is listed on the check/money order.

EF Recovery EF Recovery
Attn: City of Santa Fe Fire Department
PO Box 912683
Denver, Colorado 80291

Contact EF Recovery at 
877-213-9047
253-853-1338
info@efrecovery.com

 

Emergency Medical Services (EMS) Reports


To obtain an EMS Report

Please submit a written request and a HIPPA/Medical Release form to:

City of Santa Fe Fire Department
Attn: EMS Report Request
PO Box 909
Santa Fe, NM 87504

or Fax at 505-955-3115

 

Fire reports


To obtain a Fire Report

The property owner or insurance company will need to submit a request with the date and address of the incident to:

City of Santa Fe Fire Department
Attn: Fire Report Request
PO Box 909
Santa Fe, NM 87504

or Fax to 505-955-3115

Any further questions regarding Fire/EMS reports may be made at 505-955-3110.