EnerGov’s online portal (CSS) is currently unable to process invoice payments made by credit card. We are working to resolve the issue.
In the meantime, invoice payments can still be made directly through the City of Santa Fe Finance Department. We appreciate your patience and will provide updates as soon as online payment functionality is restored.

Contact the City of Santa Fe Finance Department.

Fire

Contact the Santa Fe Fire Department

Santa Fe Fire Department Headquarters
PO Box 909 / 200 Murales Road
Santa Fe, New Mexico 87504

Emergency: Dial 911
Non-emergency Dispatch: 505-428-3730
FD Administration: 505-955-3110
fireadmin@santafenm.gov

To schedule a fire inspection, please call 505-955-3310

Billing, Payments, and Records

Emergency Medical Services (EMS) Reports

To obtain an EMS Report

Please submit a written request and a HIPPA/Medical Release form to:

Systems Design West c/o City of Santa Fe Fire Department
Attn: Leianna Salter – Access & Records Manager
800-238-9398
Fax: 360-394-7099
santafe@emspatient.com

 

Ambulance Billing

Click here to visit our ambulance billing vendor portal. This portal will allow you to:

  • Electronically complete patient signature and insurance information forms
  • Find contact information for our team
  • Review payment options and make secure online payments
  • Download fillable patient signature and insurance information form PDFs
  • Download the Consumer Rights Notice (applicable for WA clients only)

 

Fire reports

To obtain a Fire Report

The property owner or insurance company must submit a request with the date and address. Click here to visit the request page.

Any further questions regarding Fire/EMS reports may be made at 505-955-3110 or by email at vevelarde@santafenm.gov.

 

 

For billing questions, please email vevelarde@santafenm.gov