WATER SERVICE ALERTS – May 22, 2026:
Water line repair at Camino Monte Del Sol & Old Santa Fe Trail. Water service will be impacted from 5:30 PM–1:00 AM. Road closed at Camino Monte Del Sol & Old Santa Fe Trail to E. Zia Rd. Approximately 40 homes without water.

T&D will be repairing a water main break in the 3100 block of Siringo Rondo. Water service will be impacted from 4:30 PM–1:00 AM. Approximately 30 homes without water.

City of Santa Fe Short-Term Rentals

General Information, Renewals, New Applications, Forms, and Assistance


Need Assistance with your STR Application? Please call the updated hotline number at 1-800-692-6019.
Access short-term rental permit information, renewal details, application requirements, notification instructions, forms, and contact information in one place.


A short-term rental is any dwelling unit rented for less than 30 calendar days. All short-term rentals must obtain a Business Registration and either a Residential Short-Term Rental Permit or a Non-Residential Short-Term Rental Registration, depending on zoning.

The City of Santa Fe Short-Term Rental Office assists property owners, operators, and the public with ordinance questions, permit eligibility, required documents, renewals, new applications, inspections, and ongoing STR compliance.
 

General Info
& Contact
STR General Information
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  • Needed documents.
  • Forms and application questions.
  • STR ordinance questions.
  • Property eligibility.

STR Office: 505-955-6687
Email: shorttermrental@santafenm.gov

STR Office Contacts
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  • STR Main Line.
  • Maggie Moore, Assistant Land Use Director.
  • Jason Sena, STR Manager.
  • Vidal Garcia, STR Supervisor.
  • Carl Krings, Ordinance Enforcement Specialist
Avenu / Neumo Support
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Contact Avenu / Neumo for help with creating accounts, finding properties, payments, refunds, and portal support.

  • STR Support: 877-352-3277 x 5 or 1-800-692-6019
  • Email: strsupport@neumo.com
  • Lodgers Tax Help Desk: Toll Free 866-240-3665
Avenu Support Portal
 
Renewals &
New Applications
Renewal Information
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All short-term rental permits expire after December 31 each year, regardless of the original issue date. Renewal season runs from January 1 through April 15.

  • The annual renewal deadline is April 15 at 5 PM.
  • During renewal season, only renewal applications are accepted.
  • New permit applications open April 15 at 5 PM.
  • Log into your Neumo account to upload any additional required information.
New STR Application Information
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New STR permits are available on a first-come, first-served basis and are subject to the City’s residential permit cap, proximity standards, notification requirements, and development standards.

  • Proof of ownership.
  • Proof of natural person ownership, if applicable.
  • GRT certificate.
  • Site plan and floor plan.
  • Proof of insurance.
  • Notification letter draft.
  • HOA or neighborhood letter, if required.
Apply for GRT
STR Map, 50-Foot Rule & 25% Rule
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  • Residential STRs cannot be within 50 feet of an existing STR, measured at the property boundary.
  • For multi-unit developments with four or more units, no more than 25% of units may be rented as STRs.
  • No more than 12 permits may be issued for a single multi-unit dwelling structure.
View STR Map

 

Announcements


Annual STR Renewal Period Ends April 15, 2026, at 5 PM
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The window to renew your short-term rental permit closes on Wednesday, April 15, 2026, at 5 PM. If you have submitted your renewal application but have not been approved, please log into your Neumo account and upload any additional required information.

New STR Applications Accepted April 15, 2026, at 5 PM
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If you plan to own or operate a short-term rental in the City of Santa Fe in calendar year 2026, you must obtain an STR Permit. New STR applications open April 15, 2026, at 5 PM.

STR Permit Community Meeting
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Watch the March 12, 2026 meeting to learn more about Short-Term Rental permits and ongoing City efforts.

Watch the Meeting

 

Notification Mailing List & Affidavit


STR Notification Mailing List
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City Code requires that within 10 days of issuance or renewal of an STR permit, the owner or operator must notify the required parties by first-class mail.

  • Homeowner’s association, if applicable.
  • Owners of residentially zoned property within 200 feet of the STR.
  • Physical addresses where different from the owner address.
Create Mailing List
Notification Letter & Affidavit
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Please use the approved STR Notification Letter Template. After mailing the notices, submit the STR Notification Affidavit within 10 days after permit issuance.

 

Forms & Documents


Helpful Short-Term Rental Forms and Documents
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  • Permit Renewals Frequently Asked Questions.
  • Short-Term Rental Step-by-Step Guide - Text.
  • Short-Term Rental Step-by-Step Guide - Visual.
  • Short-Term Rental Ordinance.
  • Short-Term Rental Fire Inspection Requirements.
  • Short-Term Rental Notification Letter Template.
  • Short-Term Rental Records Spreadsheet Template.
  • Short-Term Rental Notification Affidavit.
  • Short-Term Rental Quick Reference Guide.
View Forms
Booking Spreadsheet
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STR owners and operators must keep records from the three most recent years. Records must be available for review by the City upon request.

  • Reservation dates and number of nights per reservation.
  • Rent paid by guests per month.
  • Taxes and fees paid to the City by month.

 

Finance Department


Lodgers Tax Questions
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Contact the Finance Department for lodgers tax questions, hotel tax online account numbers, and related tax assistance.

  • Finance contact: David Tapia.
  • Lodgers Tax Help Desk: Toll Free 866-240-3665.
Lodgers Tax Help Desk