Upcoming Constituent Services System Maintenance
The Constituent Services Department will be temporarily shutting down the Constituent Relationship Manager (CRM) system from Friday, September 26, at 5:00 p.m. through Friday, October 3. This downtime will enable annual maintenance and a seamless transition to our new Indigov CRM system. Learn more here >

Public Utilities

Contact Customer Service

505-955-4333
utilitycustomerservice@santafenm.gov

801 W. San Mateo
Santa Fe, NM 87505

Office Hours
Monday - Friday
8:00 AM to 4:30 PM
(Closed Saturday, Sunday & most Federal holidays)

After 5:00 p.m. on weekdays or weekends, call 505-955-4300.

Water Emergencies

The City of Santa Fe dispatch is available 24 hours a day to report water emergencies and request emergency turn-offs. During emergencies, your water service may be temporarily shut off while repairs are made.


 

Source Water Protection Week - September 28th - October 4th

It’s Source Water Protection Week! This week, we’re recognizing the critical role our rivers, reservoirs and aquifers play in delivering safe, reliable drinking water. 

For more info: Source Water Protection Week Webpage
 

Water Division Updates

Recent presentations to the public and City Council discussing City of Santa Fe Water, past, present, and future, and our most recent Annual Report:

 

Past Reports

Click here to learn more about your water supply.

The mission of the Santa Fe Water Division is to provide a safe, reliable, and resilient water supply to meet Santa Fe's needs.